Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content (unless otherwise noted below) appearing on this Web site is the property of House Of Fontanini .Com 28 W Main Street, Madelia, MN 56062. Copyright © 2005-2009. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2009 House Of Fontanini.Com. All rights reserved. Willow Tree® and DEMDACO® (and their product images) are the registered trademarks and intellectual property of Demdaco and are used with their permission. Fontanini®, Joseph Studio® (and their product images) are registered trademarks of Roman, Inc. Please contact our office for further copyright uses.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by House Of Fontanini .Com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of House Of Fontanini .Com or any third party, except as expressly granted herein.



  • Use Of Site
  • Some items such as DEMDACO's Willow Tree®, Lampe Berger, and Fontanini are excluded from special "discounts" and "Percentages Off" promotions due to manufacturer restrictions. Other exclusions may apply and a Hope and Faith Gifts representative will contact you for further information if an excluded item applies to your sale. This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. House Of Fontanini .Com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if House Of Fontanini .Com believes that customer conduct violates applicable law or is harmful to the interests of House Of Fontanini .Com and its subsidiaries.  FREE Gifts and other premiums offered at "no charge" of "Free" are limited to one offer per billing and/or shipping address per 15 day period.  Free Promotions may be substituted for similar items with no notification. BACKORDERS;  If a backordered segment of the order falls below the promotional FREE SHIPPING threshold, the order, all or partial, will be held until the item is INSTOCK unless the customer agrees to pay partial shipping charges.  This is enforced to ensure that we keep our Free Shipping minimums low for customers who select INSTOCK items when an order can be shipped in Full.  If a customer ever has any questions about availability of a particular item, CLICK FOR MORE INFORMATION on product description or call one of our agents.  Percent (%) off coupons are limited to one per order and are not cumulative.  You can enyoy the maximum "percent off" coupon based on your order total - but NOT on other coupons that offer a percent off leading up to your total.  For example, if we are offering a 10% off coupon for orders over $100 and a coupon with 12% off of orders over $150 - and your order total is over $150 - you are elgible for the larger "percent off" coupon - BUT NOT BOTH. Coupons may be changed at any time.  Misuse of coupons can result in a rejected order by our company.  Further, some close-outs may be what we call an "everyday low price" and cannot be discounted any further.  SPECIAL ORDERS.  Most items on website are stand



  • Privacy Policy
  • House Of Fontanini .Com use of personal information that you may submit to House Of Fontanini .Com through this Web site is governed by the House Of Fontanini .Com Privacy Policy. We guarantee that your information will never be sold or shared with any other party under any circumstance. We do from time to time offer our preferred customers special savings in which you have a right to opt out of.



  • Consumer Agreement
  • All items are shipped and packaged to facilitate a safe and durable shipment to your home. If you would like to purchase insurance for your order, please contact: insurance@houseoffontanini.com and we will provide you with a shipment insurance quote using ACTUAL costs of our shipping vendors. You must contact us and pay for any insurance within 24 hours after placing your order to ensure an insured shipment. NOTE: Due The Hand Painted Nature of our products, they will vary from Lot to Lot and from picture to actual item delivered. We are not responsible for variances due to the custom art of hand painting and color lots.



  • Shipping & Delivery
  • At this time, House Of Fontanini .Com ships merchandise only to locations within the continental United States. Upon special request and surcharges we will ship to international locations and Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. Please contact internationalshipping@houseoffontanini.com for add'l information and charges. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Customer is responsible for initial and return shipping. House of Fontanini.Com has the discretion to choose the shipping carrier when the free shipping promotion is used. Shipping method chosen is only time in transit, not time to ship.Further, we reserve the right to choose the shipping vendor without notification for FREE SHIPPING and DOLLOR OFF promotions.



  • Sales Tax
  • House Of Fontanini .Com is required by the MN Dept of Revenue to collect sales tax for merchandise shipped to a Minnesota address at the rate of 5.875% of the order.



  • Return Policy
  • In an effort to provide quality customer service we will authorize an unforseen return and/or exchange of product providing that: 1) it was approved by contacting 507-642-2903 within 10 days of arrival of shipment, 2) a 20% restock fee applies on all like new merchandise (no returns will be allowed on damaged or misused merchandise). If the transaction is an exchange rather than a return, the restock fee is waived, and 3) postage is paid by customer for initial and subsequent shipments. Failure to obtain a return authorization number and package is accepted by us will result in a flat 50% restock fee. PLEASE GET A RETURN AUTHORIZATION TO AVOID THIS EXCESSIVE FEE! We reserve the right to change or alter these policies at any time and for any reason without notice. SPECIAL ORDERS.  Most items on website are standard shipping items with consistent warehouse inventory.  SPECIAL ORDER Listed items are ordered each per order from the artist.  SPECIAL ORDERS cannot be cancelled.  In the rare event of a cancellation, the credit card on file is subject to a flat 50% restocking fee to accomodate for shipping and storing of item as well as artist fees.



  • Store Hours
  • Customer Service can be reached during business hours of Monday-Friday 8:30AM - 5:00 PM Central Standard Time at 1-888-9Fontanini. During peak hours, agents are available for longer hours.



  • Miscellaneous
  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. House Of Fontanini .Com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of WI shall apply and both parties consent to the jurisdiction of the state courts of Oak Creek, WI, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and House Of Fontanini .Com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and House Of Fontanini .Com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by House Of Fontanini .Com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.